News: Rapid KL Clarifies Matters On Lalaport Bukit Bintang
City Centre (BBCC) Entrance
KUALA LUMPUR, 15 February – Rapid KL wishes to provide
clarification on the issues raised by a Tik Tok account user that goes by the
name Sam Wong. The video, taken at 7.10pm on 13 February and posted on Mr.
Wong’s Tik Tok account on same date at 10.30pm, showed that three (3) ticket
vending machines (TVM) could not be used and the customer service counter was
unmanned.
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| Frustrating Tik Tok by a man goes viral |
At the moment, the Level 1 entrance to Hang Tuah Station
from LaLaport Bukit Bintang City Centre (BBCC), which was used by Mr. Wong, is
yet to be opened to the public. While pedestrians are allowed to enter the
station from this entrance, its facilities, such as TVM and entrance gates that
would lead to the Monorail platform, are currently under testing and yet to be
operational.
In order to access the Monorail platform, passengers are
advised to use the LRT Ampang entrance located on the ground floor. Directional
signages, and customer service assistants and Auxiliary Police would be placed
on Level 1 at all times to provide assistance.
The BBCC entrance is expected to commence operations on 28
February 2022.
Rapid KL apologises for the anxiety and
inconvenience caused and has reached out directly to Mr. Wong
News by RaidKL social media
